Aurora Ottoman Pouf footrest stool woven

Enjoy free delivery on this online exclusive product, but please note that online exclusive items, like this one, cannot be picked up in-store

All items are shipped within 48 hours of receiving your order. Our supplier will send you a confirmation email with a tracking number as soon as your order has been dispatched from the warehouse.

Unfortunately, we cannot deliver to PO Box addresses or Parcel Lockers. To guarantee delivery, there must be someone to receive the goods between 9am – 5pm.

Estimated Delivery Times

Metro Areas - Approximately 4-8 business days

Regional Areas - All states allow up to 10 business days.

Please note that the delivery times listed are estimates and not guaranteed. Delays may occur during holidays, peak periods, or due to severe weather. We will do our best to ensure your products arrive as quickly as possible

Returns / Damaged Goods Policy:

All returned products must be unused, unassembled, and in their original condition, including all packaging. If you wish to return your purchase, contact us within 14 days of delivery to lodge a return and refund. The customer is responsible for the shipping cost to return the goods, and a Return Authorisation from us must be obtained in advance of goods being returned. Please do not organise the returns without notifying us first. We do not accept returns to be delivered in person to our warehouse.

For Change of Mind: Once return approval is granted, our supplier will arrange return freight at the customer’s cost. After receiving and confirming the item's condition, a refund will be processed to your original payment method less the cost of return freight within 5 business days

For items damaged in transit, please reach out to our customer service team immediately for resolution and wherever possible include pictures of the packaging showing damage.