FAQ

 

What are your delivery costs?

Our delivery costs are staggered based on distance from your local store. Your Delivery cost is worked out automatically using geo-location or by manually entering your postcode on the website or at checkout.

NSW/ACT/QLD:
$60 within 40km of your nearest store (Tier 1).
$80 within 41-80km of your nearest store (Tier 2).
$110 within 81-110km of your nearest store (Tier 3).
$200 more than 110km from your nearest store (Tier 4). 

VIC:
$60 within 40km of your nearest store (Tier 1) 
$100 within 41-80km of your nearest store (Tier 2) or in the following postcodes;
3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3137, 3138, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151
3152, 3153, 3154, 3155, 3156, 3158, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177
3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3199
3200, 3201, 3202, 3204, 3205, 3206, 3207, 3765, 3785, 3786, 3800, 3802, 3803, 3804, 3804, 3805, 3806, 3809, 3910, 3911, 3930, 3931
3975, 3976.
$130 within 81-110km of your nearest store (Tier 3).
$220 more than 110km from your nearest store (Tier 4). 

Currently we only deliver in NSW, QLD, VIC and ACT. Some special delivery offers may apply from time to time.

Will you deliver interstate?

If you want to order a mattress, and you live outside of NSW, QLD, VIC or ACT, your order will be sent to the nearest store and they will contact you to discuss what the delivery cost would be. You will not have to submit any credit card details to process your order.

 

What is the OMF Price Promise?

At OMF we are so confident that our mattresses are the best value, if you find a similar mattress at a better price, we’ll beat it by 20%.

The competing mattress at a lower advertised price must be:

- The same profile height
- Inclusive of the same comfort layer components / grade of material
- Consistent in foundation components I.e. spring type/s, base material or foam box construction
- The same physical mattress style (e.g. traditional, Euro top, pillow top) - In-stock at another Australian bricks and mortar retail store
- Of the same manufacture process and backed by the same warranty period.
- Backed by physical documented proof.
- Currently ranged by the competing store.
- Not part of any liquidation sale, floor stock clearance, auction or trade buy.

‚Äč We reserve the right to limit sales to retail quantities only.