Elegance Medium King Mattress

Purchased to replace an OMF Classic Premium Non Turn Pillowtop that was bought in roughly 2011. Felt fantastic in store, just like what my previous mattress felt like brand new.
I have now spent several weeks on this new one and it is pathetic. So hard it’s like I’m laying on concrete. Figured it’d get softer, but I’m still waiting.
This mattress is so much thicker than the last one and the “pillowtop” is almost 1/3 the height of the whole mattress. I have to climb in to bed now. For a 6’3” tall person, that’s quite astonishing.
There is also a significant “tapering” at the edges of the mattress. My pillow keeps sliding in to that void and I end up with a strained neck.
Finally, the mattress doesn’t mirror the image on the website, nor what it looked like in store, so I’m guessing I’ve been defrauded, and was sold a product under false pretences.

Purchased to replace an OMF Classic Premium Non Turn Pillowtop that was bought in roughly 2011. Felt fantastic in store, just like what my previous mattress felt like brand new.
I have now spent several weeks on this new one and it is pathetic. So hard it’s like I’m laying on concrete. Figured it’d get softer, but I’m still waiting.
This mattress is so much thicker than the last one and the “pillowtop” is almost 1/3 the height of the whole mattress. I have to climb in to bed now. For a 6’3” tall person, that’s quite astonishing.
There is also a significant “tapering” at the edges of the mattress. My pillow keeps sliding in to that void and I end up with a strained neck.
Finally, the mattress doesn’t mirror the image on the website, nor what it looked like in store, so I’m guessing I’ve been defrauded, and was sold a product under false pretences.

Purchased to replace an OMF Classic Premium Non Turn Pillowtop that was bought in roughly 2011. Felt fantastic in store, just like what my previous mattress felt like brand new.
I have now spent several weeks on this new one and it is pathetic. So hard it’s like I’m laying on concrete. Figured it’d get softer, but I’m still waiting.
This mattress is so much thicker than the last one and the “pillowtop” is almost 1/3 the height of the whole mattress. I have to climb in to bed now. For a 6’3” tall person, that’s quite astonishing.
There is also a significant “tapering” at the edges of the mattress. My pillow keeps sliding in to that void and I end up with a strained neck.
Finally, the mattress doesn’t mirror the image on the website, nor what it looked like in store, so I’m guessing I’ve been defrauded, and was sold a product under false pretences.